Tour requests
Collect preferred community, days and times together with the enquiry context.
Tour scheduling
Make requesting a community tour feel straightforward
A planned scheduling experience that turns tour intent into a clear request, confirmation workflow and advisor-owned visit.
Planned workflow
01
Capture tour preferences
02
Match verified availability or request staff confirmation
03
Confirm the visit and hand ownership to an advisor
The operator challenge
Tour intent can stall between an enquiry and the calendar
Families may be coordinating several people and comparing locations. A guided process can capture preferences without promising times that have not been verified.
Calendar availability
Present only verified availability once an authorised calendar connection is configured.
Confirmations and reminders
Coordinate consent-aware visit details, confirmations and reminders.
Rescheduling and handover
Help families request a change and keep the assigned advisor informed.
A bounded workflow
From first contact to responsible ownership
- 1
Capture tour preferences
- 2
Match verified availability or request staff confirmation
- 3
Confirm the visit and hand ownership to an advisor
Continue exploring the intake journey